Lynx Fuels Commercial Clients COVID-19 Update

In keeping with the current Government guidelines regarding COVID-19 Lynx Fuels will be operating under the following conditions. We are also making some changes to the way we do business, mostly it will affect our customers and in particular those who we continue to supply via our road tankers. If you have any questions please call 01677 455140:

With immediate effect, Lynx Fuels will close the gates at our Depots to all material deliveries except those from business contacts, Fuel and Lubricant Suppliers and those who have pre-arranged their visit and need our support during lockdown. 

This means Lynx Fuels will cease to have non-essential visitors on site until further notice:
 ·  The general public 
 ·  Non-business customers

Any customer that wants to continue taking deliveries from Lynx Fuels will need to have an existing account with us and be able to comply with the following:
 

  •  Deliveries have to be scheduled – Please ask your teams to provide order numbers and a local contact at the time of ordering and to provide clear instructions for each delivery
  •  Lynx Fuels Tankers that arrive without the required updated information will not attempt a delivery
  • No interaction (verbal or documentary) will be permitted with our Delivery Drivers
  •  All documents will be emailed to the email account registered with the customers business account details
  •  A delivery ticket will be left by the tank or in a pre-designated area with no POD’s being signed for
  •  The delivery vehicle will have to be able to deliver each grade ordered without the help of any customer staff members present and customers involvement
  •  Turn-around of delivering fuel may be slower as additional inspection of the delivery site will still need to be done but with no human interaction/contact
  • Lynx Fuels drivers will need to remain in their cabs, unless opening/closing doors accessing the equipment on their vehicles or delivering fuel and must keep at least 2 metres away from your staff

 

Clearly this is a substantial change to the way in which we currently operate. 
 
The safety of our colleagues and customers/suppliers is our top priority and we are sure you will understand and support the above actions in the interest of protecting the population as a whole from the spread of COVID-19.
 
Thank you to everyone for their huge efforts.  If you need any help or support with this please do not hesitate to contact the Lynx Fuels Team.

 

 

View All News

customer testimonial

“Really good service especially at the moment. Pleasant staff on the phone and keen to help as we had almost run out. Delivery driver followed all guidelines and was still really cheerful. Super company.” 

customer testimonial

“Incredible service and have just helped us out when we had run out. Very friendly and helpful staff and I can not recommend enough. Thank you again for saving the day. I will continue to use you after this. Fast and friendly! What more could you want!” 

View All Testimonials